All Posts

Who is Chris Voss, and why did his approach change how people negotiate? Chris Voss is one of the most recognised names in modern negotiation, and for good reason. A former FBI hostage negotiator, he took what he learned in life-or-death standoffs and turned it into an approach ordinary people could use in sales, salary talks, and everyday deals. His bestselling book made those ideas famous. So who is he, and why did his thinking catch on the way it did? His approach lines up

What's the difference between a sales course and business negotiation classes? People often lump them together, and it's an easy mistake to make. Selling and negotiating feel like the same job, so a sales course and business negotiation classes sound like they'd cover the same ground. They don't, really, and the gap between them is where a lot of deals quietly go wrong. Knowing the difference helps you pick the training that actually fixes your problem. Sharp & Gentle treats

When a deal has five people at the table, not one Basic negotiation imagines two people across a table, you and them, hammering out a number. Real high-stakes deals rarely look like that. They've got several parties, each with their own agenda, plus the people back at each office who have to approve whatever gets agreed. Suddenly you're not managing one relationship, you're managing a web of them, and the skills that worked one-on-one start to buckle. Handling that complexity

How to actually get your money's worth from online negotiation courses? Signing up for one of the many online negotiation courses out there is the easy part. Getting real skill out of it is where most people fall short, and it's usually not the course's fault. The same course can leave one person genuinely better at negotiating and another no different than before. The difference comes down to how you use it. So here's how to be in the first group, because the sign-up is only

You negotiate more than you think, and it's costing you When people picture negotiating, they think of big moments: the salary talk, the contract signing, the tense standoff over a deal. But those are rare. The negotiations that actually shape your days are small and constant, and most of us don't even clock them as negotiations. Who takes the annoying task. Whose deadline moves. Whether your idea gets a fair hearing. Add those up over a year and they matter enormously, which

Negotiation isn't improvisation: a lesson from Matthias Schranner If you follow serious negotiation thinking, you'll have come across Matthias Schranner. A former police negotiator for high-stakes situations, he went on to found the Schranner Negotiation Institute in Switzerland and wrote books like Negotiations on the Edge, bringing lessons from the hardest rooms imaginable into business and politics. One idea that runs through his world, and through most top-level negotiati

From high-stakes standoffs to boardrooms: what business negotiation classes borrow from experts like Matthias Schranner Matthias Schranner made his name in a world most of us will never enter. A former police negotiator for high-stakes situations, he later founded the Schranner Negotiation Institute in Switzerland and brought his hard-earned lessons to companies and governments through books like Negotiations on the Edge. You might reasonably wonder what any of that has to do

Past the basics where an advanced negotiation course takes Chris Voss's ideas further Chris Voss's Never Split the Difference is one of the best on-ramps to serious negotiation there is. The former FBI negotiator's ideas about empathy and listening have helped a lot of people stop bargaining like it's a fight. But once you've absorbed the fundamentals and put them to work, you start hitting situations the book doesn't fully cover. That's where an advanced negotiation course c

Can online negotiation classes really build the skills you need? It's a fair thing to wonder. Negotiation is such a live, human skill that plenty of people assume you have to be in a room to learn it properly, and that anything online must be a watered-down version. So do online negotiation classes actually build real skill, or are they just convenient? The honest answer is that good ones build genuine negotiation skills, and in a few ways they do it better than a classroom.

What is corporate negotiation training, and does your team actually need it? Most companies spend a fortune on the deals they make and almost nothing on teaching their people to make them well. It's an odd blind spot. Sales training, leadership training, technical training, those all get budget. But the actual skill of negotiating, which decides how much value flows in or out of every agreement, is usually left to instinct. Corporate negotiation training is the fix for that g

Building real negotiation skills from your own desk There's an old assumption that a skill as human as negotiation can only be learned in a room, face to face. It made sense once. But it doesn't hold up anymore, and clinging to it means missing out. Good negotiation skills training now happens online just as well as it does in person, and for a lot of people it works better. Online negotiation courses have quietly caught up with, and in some ways passed, the classroom. Sharp

What advanced negotiators do that the rest of us don't Watch a genuinely skilled negotiator work and it rarely looks dramatic. There's no big power move, no clever trap sprung at the last second. Mostly it looks calm, almost slow. They ask more than they tell. They don't seem rattled when things get tense. And somehow they walk out with a better deal than you'd have guessed was on the table. An advanced negotiation course is really about learning to do those quiet things on p

The plateau every good negotiator hits There's a strange thing that happens once you get decent at negotiating. The everyday deals stop teaching you anything. You handle them cleanly, you rarely get caught out, and you start to feel like you've figured it out. Then you land in a genuinely hard room, against someone who's clearly played this game at a higher level, and you realise you've been coasting. That's the plateau, and it's exactly the point an advanced negotiation cour

Why Corporate Negotiation Training Pays for Itself Faster Than You Think? Every organisation negotiates constantly, whether or not it thinks of it that way. Supplier contracts, client deals, partnership terms, internal budgets, salary discussions each is a negotiation, and each carries real money. Yet most companies invest heavily in product, marketing, and operations while leaving negotiation skills almost entirely to chance, assuming people will simply figure it out. That a

What business negotiation classes actually change? Most people learn to negotiate the hard way. You lose a deal you should have won, or you agree to terms you later regret, and somewhere in the sting of it you pick up a lesson. It works, eventually, but it is slow and it can be expensive. Business negotiation classes exist to shortcut that process, so you learn the lessons without paying for them one bad deal at a time. Sharp & Gentle runs its training on a simple idea: be sh

From Boardroom to Sales Floor: Choosing the Right Negotiation Training for Your Goals Negotiation runs through every corner of business, but not everyone needs the same kind of training. A founder raising capital, a manager fighting for budget, and a salesperson closing a deal all negotiate, yet the pressures and skills they need differ. Understanding these differences helps you choose the right programme. For most professionals, the choice comes down to broad business negoti

How Do Negotiation Training Courses Boost Workplace Communication? When people hear negotiation, most envision high-pressure boardroom sessions or corporate deals. But negotiation is actually a part of daily life particularly in the workplace. Whether you are requesting an extension of a deadline from your manager, resolving a conflict with a coworker, or negotiating project tasks with a team member, negotiation is behind the scenes, playing a vital role in how we collaborate

How Do Online Negotiation Courses Help Build Business Confidence? Every important business conversation comes with pressure. Whether you're discussing a partnership, closing a sales agreement, or handling a challenging client, it's natural to worry about saying the wrong thing or accepting less than you deserve. Many professionals experience self-doubt, fear of rejection, or even imposter syndrome before high-stakes conversations. Online negotiation courses help address these

Why Do Business Professionals Follow Chris Voss Negotiation Strategies? Negotiation is no longer a skill reserved for executives or sales teams. Every professional negotiates whether discussing a project deadline, requesting resources, managing stakeholders, or agreeing on business partnerships. That is why negotiation has become Essential for Modern Professionals who want to communicate with confidence and create better outcomes. Among the many experts in this field, Chris V

Most costly negotiation mistakes are invisible. They do not show up as obvious failures; they hide inside deals that seemed fine at the time, a discount given too easily, a term conceded without a fight, a relationship quietly strained by clumsy tactics. These small errors repeat across dozens of negotiations a year and quietly drain value from a business. Good business negotiation classes are valuable precisely because they help you recognise and stop making these expensive